Done-for-you service terms

1. Scope and provider

These terms apply when you book the done-for-you service on adventcalendarmaker.com, where we design and fill an advent calendar for you. The general Terms of Service of this website also apply to the calendar editor and the plans.

The provider is Sun Media Brands LLC, 2880 W Oakland Park Blvd, Suite 225C, Oakland Park, FL 33311, United States. Contact: [email protected].

The done-for-you service is aimed mainly at businesses but is open to private customers too. Where different rules apply to consumers, this is stated explicitly. Your own terms only apply if we have expressly agreed to them in writing.

2. What is included

We design the calendar you booked the service for. This includes ideas and content for every door, filling the doors, custom graphics, a custom background and colors to match your look, and personal support by email.

You get up to 10 revised versions. A version is a draft we have revised based on your collected change requests.

You receive the first draft within one business day after we have received your idea. Business days are Monday to Friday, excluding public holidays. We usually deliver revisions within one business day as well.

Not included are printing or shipping, prizes, vouchers or giveaways behind the doors, legal review of contests or advertising claims, and the plan for the calendar itself. We only use features that require Premium or Enterprise if your account has the matching plan or we agree on it with you.

3. Contract, prices and payment

By clicking "Order and pay" you make a binding offer. We accept it with our confirmation email.

The price shown on the order page applies. All prices are final and payable once. Accounts on the Enterprise plan have their own price, which is also shown on the order page.

You can pay by card, Apple Pay or Google Pay through our payment provider Stripe, by PayPal or by bank transfer. For bank transfers we start once the money has arrived. If payment has not arrived within 14 days, we may cancel the order.

4. Your part

After payment you tell us your idea on the order page or by email. Please send logos, photos, texts and other material by email. If information or material is missing, our delivery times are extended accordingly.

You confirm that you may use the material you give us and that it does not infringe third party rights, for example in trademarks, photos or texts. You allow us to use it for your order.

The order is complete when you approve the calendar, when all 10 versions have been delivered, or when you have not replied for 30 days after a draft.

5. 100% money-back guarantee

If you are not happy with our work, we refund the full price. A short email to [email protected] is enough, no reason needed. You can claim the guarantee up to 30 days after the most recently delivered draft.

We refund within 14 days using the payment method you paid with. After the refund you may no longer use the graphics and texts we created; we remove them from your calendar.

The guarantee is in addition to your statutory rights and does not limit them.

6. Usage rights

Once payment is complete, we grant you a non-exclusive right, unlimited in time and territory, to use the graphics and texts created for you. This includes commercial use, for example in your calendar, on your website, in newsletters and on social media.

Individual graphics or texts may be created with the help of generative artificial intelligence or come from licensed image libraries. Purely machine-generated content may not be protected by copyright, so we do not guarantee that copyright arises in every element.

We only show your calendar as a reference with your express permission.

7. Content behind the doors

You are responsible for the content, promotions, vouchers and contests in your calendar, even if we wrote them for you. Please check before launch that they suit your business and the rules that apply to you.

8. Right to cancel for consumers

This section only applies if you order as a consumer. Businesses have no right to cancel.

Right to cancel. If you live in the European Union or the United Kingdom, you have the right to cancel this contract within 14 days without giving any reason. The cancellation period expires 14 days after the day the contract was concluded. To cancel, inform us (Sun Media Brands LLC, 2880 W Oakland Park Blvd, Suite 225C, Oakland Park, FL 33311, United States, [email protected]) of your decision by a clear statement, for example by email. It is enough to send your notice before the cancellation period has expired.

Effects of cancellation. If you cancel this contract, we reimburse all payments received from you without undue delay and no later than 14 days after the day we are informed of your decision. We use the same means of payment you used for the original transaction unless you have expressly agreed otherwise; you will not incur any fees as a result. If you requested us to begin work during the cancellation period, you must pay us an amount in proportion to what has been provided until you informed us of your cancellation, compared with the full scope of the contract.

Early expiry. By clicking "Order and pay" you expressly request that we begin before the cancellation period has expired; the notice sits directly under the button. Your right to cancel ends once we have fully performed the service. The money-back guarantee in section 5 applies regardless.

Model cancellation form. If you want to cancel, you can write to us, for example: "To Sun Media Brands LLC, 2880 W Oakland Park Blvd, Suite 225C, Oakland Park, FL 33311, United States, [email protected]: I hereby give notice that I cancel my contract for the done-for-you service. Ordered on: ... Name: ... Address: ... Date: ..."

9. Privacy

We use your email address, your idea and your material to carry out the order and to communicate with you. Payments are processed by Stripe or PayPal. See the Privacy Policy of this website for details.

10. Liability

We are liable without limitation for intent and gross negligence and for injury to life, body or health. For simple negligence we are only liable for breach of an essential contractual obligation, limited to the typical, foreseeable damage and at most to the price of the done-for-you service.

11. Final provisions

These terms are governed by the laws of the State of Florida, United States, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection rules of the country where you live as a consumer remain unaffected.

We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board.

If any provision of these terms is invalid, the rest of the contract remains valid.